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Private Policy

We at Autism Behavioral Consultants value your privacy and are committed to keeping your Personal Data confidential. We use your data solely in the context of providing you with a convenient and high-quality software solution that allows healthcare providers and patients to easily and purposefully connect with each other for the provision of healthcare services.

This privacy policy applies to Personal Data Autism Behavioral Consultants collects from (1) legal parents or guardians of child(ren) receiving treatment through the Autism Behavioral Consultants website (the “Site”) and any related services (the “Services”); and (2) healthcare providers providing treatment to pediatric patients on behalf of an organization authorized to use the Site (individually a “User” and collectively the “Users”). “Personal Data” includes any information that can be used on its own or with other information in combination to identify or contact one of our Users. We believe that transparency about the use of Our Users’ personal information is of utmost importance. In this privacy policy, We provide Users with detailed information about our collection, use, maintenance, and disclosure of Users’ Personal Data. The policy explains what kind of information We collect, when and how We might use that information, how we protect the information, and User rights as a provider or parent/legal guardian.


Notice Regarding Updates: Please note that We occasionally update this Privacy Policy. If We make a material change to this Privacy Policy, We will post a link to the modified terms on our website and will also notify the User via email. Users can store this policy and/or any amended version(s) digitally, print it, or save it in any other way. Any changes to this privacy policy will be effective immediately upon providing notice and shall apply to all information We maintain, use, and disclose. If the User does not agree to the changes, immediately delete the Site and all associated files from the User’s device. If the User continues to use the Site such notice, the User is agreeing to those changes.

In case the User has any questions or concerns after reading this Privacy Policy, please do not hesitate to contact Us at info@autismbehavioralconsultants.com. We appreciate your feedback. If you do not agree to the terms of this Privacy Policy or if you change your mind at any point, you can delete your account by deleting the Site or notifying us by email at info@autismbehavioralconsultants.com.

Responsible Entity

Autism Behavioral Consultants (“We”, “Us”, “the Company”) may process User Personal Data by this Privacy Policy. If We are processing Personal Data on behalf of a third party that is not an agent or affiliate of the Company, the terms of this Privacy Policy do not apply—instead, the terms of that third party’s privacy policy will Apply. You can contact Us with any questions about our Privacy Policy at info@autismbehavioralconsultants.com.

Links to Other Sites

Our Site may contain links to websites and services that are owned or operated by third parties (each, a “Third-party Service”). Any information that User provides on or to a Third-party Service or that is collected by a Third-party Service is provided directly to the owner or operator of the Third-party Service and is subject to the owner’s or operator’s privacy policy. We are not responsible for the content, privacy or security practices and policies of any Third-party Service. To protect User information, We recommend that Users carefully review the privacy policies of all Third-party Services that the User accesses.

What Personal Data do We collect?

We collect Personal Data, which includes the following types of data and may include healthcare information or “protected health information”.

Demographic Data

We collect demographic information, such as your name and email address, to assist us in creating User’s User Account.

Parents/Guardians: We also collect Personal Data such as your child’s birth year, sex assigned at birth, gender, height, and weight to assist us in creating your User Account and communicating with your child’s provider.

Payment Data

If User makes payments via our Site, We may require that Users provide to Us User’s financial and billing information, such as billing name and address, credit card number or bank account information.

Support Data

If User contacts Us for support or to lodge a complaint, We may collect technical or other information from User through log files and other technologies, some of which may qualify as Personal Data (e.g., IP address). Such information will be used for the purposes of troubleshooting, customer support, software updates, and improvement of the Services in accordance with this Privacy Policy. Calls with Autism Behavioral Consultants may be recorded or monitored for training, quality assurance, customer service, and reference purposes.

Device, Telephone, and ISP Data

We use common information-gathering tools, such as log files, cookies, web beacons, and similar technologies to automatically collect information, which may contain Personal Data, from User’s computer or mobile device as Users navigate our Services or interacts with emails We have sent you. The information We collect may include your Internet Protocol (IP) address (or proxy server), device and Sitelication identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. This information is used to analyze overall trends, to help Us provide and improve our Services and to guarantee their security and continued proper functioning.

Health and Site Data (Parents/Guardians)

In addition to demographic information, We will collect information regarding your child’s health conditions, age, sex assignment at birth, gender, weight, height, medical history, symptoms, information from the Site, and communications between you and the healthcare provider providing healthcare services to your child via the Site. We collect this information to provide User with the Services and to provide User’s healthcare provider providing healthcare services through the Site with the information required to provide medical treatment.

How will We use your Personal Data?

We process Users’ Personal Data based on legitimate business interests, in order to provide Our Services, to comply with Our legal obligations, and/or with User’s consent when we are required to obtain it. We only use or disclose Personal Data when it is legally mandated or where it is necessary to fulfill those purposes described herein. Where required by law, we will ask for your prior consent before doing so.

Specifically, we process Users’ Personal Data for the following legitimate business purposes:

  • To fulfill our obligations to User under the Terms of Service
  • To communicate with User about and manage User’s Accounts
  • To properly store and track User data within our system
  • To respond to lawful requests from public and government authorities and to comply with applicable state/federal law, including cooperation with judicial proceedings or court orders.
  • To protect Our rights, privacy, safety or property, and/or that of User by providing proper notices, pursuing available legal remedies, and acting to limit Our damages
  • To handle technical support and other requests from User
  • To enforce and ensure User compliance with Our Terms of Service or the terms of any other Applicable services agreement We have with User
  • To manage and improve Our operations and the Site, including the development of additional functionality
  • To manage payment processing
  • To evaluate the quality of service that User receives, identify usage trends, and thereby improve User’s experience
  • To keep Our Site safe and secure for User, and for Us
  • To send User information about changes to Our terms, conditions, and policies
  • To allow Us to pursue available remedies or limit the damages that We may sustain
  • Parents/Guardians: To provide access to the authorized healthcare provider/caregiver (with User’s consent), to enable that individual to monitor your child’s progress and overall condition and to follow up with User, as they deem appropriate.

Where is User Personal Data processed?

Personal Data We collect through the Site will be stored on secure cloud-based servers in the United States. Personal Data may be transmitted to third parties, which parties may store or maintain the data on their secure servers.

Will We share User Personal Data with anyone else?

Yes, with third parties that help Us power Our Services

We have a limited number of service providers and other third parties (“Business Partners”) that help Us run various aspects of Our business. These Business Partners are contractually bound to protect User’s Personal Data and to use it only for the limited purpose(s) for which it is shared with Us. Business Partners’ use of Personal Data may include, but is not limited to, the provision of services such as data hosting, IT services, customer service, and payment processing.

Yes, with third parties and the government when legal or enforcement issues arise

We may share Personal Data, if reasonable and necessary, to (i) comply with legal processes or enforceable governmental requests or as otherwise required by law; (ii) cooperate with third parties in investigating acts or omissions that violate this Privacy Policy or the Terms of Service; or (iii) bring legal action against someone who may be violating the Terms of Service or who may be causing intentional or unintentional injury or interference to the rights or property of Autism Behavioral Consultants or any third party, including other users of Our Services.

Yes, with third parties that provide advisory services

We may share Personal Data with third parties that provide use services, including but not limited to, Our lawyers, auditors, accountants, or banks, when We have a legitimate business interest in doing so.

Yes, with third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Autism Behavioral Consultants’s corporate entity, assets, or stock (including in connection with any bankruptcy or similar proceedings).

If We share Personal Data with a third party other than as provided above, you will be notified at the time of data collection or transfer, and you will have the option of not permitting the transfer.

Parents/Guardians- Yes, with a healthcare provider, third-party, and/or caregiver for purposes of treatment or as you direct us to

Parents/Guardians - We will share information you enter into the Site, as well as any reports generated by the Services based on the information you enter, with your child(ren)’s healthcare provider for treatment purposes. We will also share this information with any third-party or caregiver with whom you choose to allow Us to share such information. If, at any point, you want to deny access to one or more third parties, you can do so by emailing info@autismbehavioralconsultants.com.

How long do We retain Personal Data?

We will retain Personal Data for as long as you maintain a User Account and up to 7 years after the account is closed. The exact period of retention will depend on the type of Personal Data, Our contractual obligation to you, and Applicable law. We keep Personal Data for as long as necessary to fulfill the purpose for which it was collected, unless otherwise required or necessary pursuant to a legitimate business purpose outlined in this Privacy Policy. At the end of the Applicable retention period, We will remove Personal Data from our databases and will request that our Business Partners remove Personal Data from their databases. If there is any data that We are unable, for technical reasons, to delete entirely from our systems, We will put in place Appropriate measures to prevent any further processing of such data. We retain anonymized data indefinitely.

NOTE: Once We disclose Personal Data to third parties, We may not be able to access that Personal Data any longer and cannot force the deletion or modification of any such information by the parties to whom We have made those disclosures. Written requests for deletion of Personal Data other than as described should be directed to info@autismbehavioralconsultants.com.

Do Not Track Signals, Cookies, and Other Technologies

We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies to collect certain information about your online activity and interactions with our emails, online and mobile advertisements, and to allow us to keep track of analytics and certain statistical information that enables Autism Behavioral Consultants to improve our services and provide you with more relevant content and advertising offered by Autism Behavioral Consultants, or through or linked from our services. You may disallow receiving cookies at any time through your web browser, but some features of the Service, such as account logins, may not work properly or you may not be able to use the Service at all. Similarly, you may set your mobile device to refuse to provide certain information, but certain features of the Service may not work without such information.

It is not our intention to use cookies to retrieve information that is unrelated to our Service or your interaction with our Service.

At this time, we do not respond to browser “do not track” or “DNT” signals.

How do We protect the Personal Data we collect?

We are committed to protecting the security and confidentiality of User Personal Data. We use a combination of reasonable physical, technical, and administrative security controls to maintain the security and integrity of Our Users’ Personal Data, to protect against any anticipated threats or hazards to the security or integrity of such information, and to protect against unauthorized access to or use of such information in our possession or control that could result in substantial harm or inconvenience to Users. However, internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure. As a result, We cannot ensure the security of information Users transmit to Us. By using the Services, Users are assuming this risk.


We store Personal Data on secure servers and protect this data using a combination of technical, administrative, and physical security safeguards, such as authentication, encryption, backups, and access controls in accordance with federal privacy law. If We learn of a security concern, We may attempt to notify Users and provide information on protective steps to mitigate any potential harm, if available, through the e­mail addresses that Users have provided to Us or by an in-Site notification. Depending on where Users live, Users may have a legal right to receive such notices in writing.

Users are solely responsible for protecting information entered or generated via the Autism Behavioral Consultants Site that is stored on Users’ devices and/or removable device storages. We have no access to or control over Users’ devices security settings, and it is up to Users to implement any device-level security features and protections Users feel are Appropriate (e.g., password protection, encryption, remote wipe capability, etc.). We recommend that Users take any and all Appropriate steps to secure any device that Users use to access Our Services.


How Can Users Protect Their Personal Data?

In addition to securing User devices, as discussed above, We will NEVER send you an e­mail requesting confidential information such as account numbers, usernames, passwords, or social security numbers, and you should NEVER respond to any e­mail requesting such information. If you receive such an e­mail that looks like it is from Us, DO NOT RESPOND to the e­mail and DO NOT click on any links and/or open any attachments in the e­mail, and notify Autism Behavioral Consultants support at info@autismbehavioralconsultants.com.

Users are responsible for taking reasonable precautions to protect their User ID, password, and other User Account information from disclosure to third parties, and Users are not permitted to circumvent the use of required encryption technologies. Users should immediately notify Us at info@autismbehavioralconsultants.com if they know of or suspect any unauthorized use or disclosure of User ID, password, and/or other User Account information or any other security concern.

User Rights

Users have certain rights relating to their Personal Data, subject to local data protection laws. These rights may include:

  • to access Personal Data held by Us;
  • to erase/delete Personal Data, to the extent permitted by Applicable data protection laws;
  • to receive communications related to the processing of Personal Data that are concise, transparent, intelligible and easily accessible;
  • to restrict the processing of Personal Data to the extent permitted by law (while we verify or investigate User concerns with this information, for example);
  • to object to the further processing of Personal Data, including the right to object to marketing;
  • to request that Personal Data be transferred to a third party, if possible;
  • to receive User Personal Data in a structured, commonly used and machine-readable format;
  • to lodge a complaint with a supervisory authority;
  • to rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete;
  • to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); and

Where the processing of Personal Data by Autism Behavioral Consultants is based on consent, Users have the right to withdraw that consent without detriment at any time or to exercise any of the rights listed above by emailing Autism Behavioral Consultants at info@autismbehavioralconsultants.com.

How can Users update, correct, or delete Personal Data?

Users can change their e­mail address and other contact information by contacting Us at info@autismbehavioralconsultants.com. Users may make changes or corrections to other information, by contacting Us at info@autismbehavioralconsultants.com. Please note that in order to comply with certain requests to limit use of Personal Data, We may need to terminate User’s account and User’s ability to access and use the Services, and User agrees that We will not be liable to User for such termination or for any refunds of prepaid fees paid by the User. Users can deactivate User’s account by contacting us at info@autismbehavioralconsultants.com.

Can User “OPT­OUT” of receiving communications from Us?

We pledge not to market third-party services to you without your consent. The only emails We send to you without your consent are those regarding User accounts or the Services. You can choose to filter these e­mails using your e­mail client settings, but We do not provide an option for you to opt out of these e­mails.

Information submission by minors (Parents/ Guardians)

If Your child is under the age of 13, you must give parental consent before allowing your child to use the Site. The Site does NOT allow children or any User to make their information publicly available. Parents/legal guardians have the right to review or ask us to delete their child’s Personal Data, as well as to refuse to permit Us to further collect or use Your child’s Personal Data. To do any of these, please contact us at info@autismbehavioralconsultants.com with User’s request.


Contact Us

Users may contact Us with any questions about this Privacy Policy by email at info@autismbehavioralconsultants.com.